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Our Story:

We’re excited to share that our business has recently joined the a2 Milk Company family. Formerly known as Yashili Dairy NZ Ltd, we are now operating as a2 Nutritionals NZ Limited, based in Pokeno.

The a2 Milk Company, driven by science and a pioneering spirit, disrupted the dairy and infant milk formula industry. Our vision is to create an A1-free world where dairy nourishes all people and our planet.

The a2 Milk Company seeks to achieve this through the naturally occurring a2 Milk® difference and by bringing a more sustainable approach to dairy. 

The role:

Based in Pokeno and reporting to the Plant General Manager, you will play a key role in driving the efficient and well-coordinated day to day running of our site.

As the Office Manager / Personal Assistant, you’ll provide high-level administrative and organisational support to the Plant General Manager, while also overseeing office management, reception, and coordination across the site.

More specifically, you will be involved in:

Personal Assistant Support 

• Proactively support the Plant General Manager in day-to-day activities, including diary management, meeting coordination, and handling matters on their behalf 
• Perform general administrative duties including preparation of board reports, letters, weekly site communications, and presentations 
• Schedule and facilitate meetings, including preparing agendas, materials, and coordinating catering requirements 
• Manage task lists and follow up to ensure actions are completed within agreed timeframes 
• Coordinate domestic and international travel, including transport, accommodation, and itineraries 
• Support correspondence, reporting, and document workflows 

Office Management, Reception & Administration

• Manage reception operations, including answering and redirecting phone calls and greeting visitors 
• Act as the first point of contact for visitors, ensuring site access protocols and visitor register requirements are followed 
• Maintain meeting room calendars and ensure rooms are set up and tidy at the start and end of each day 
• Coordinate incoming and outgoing couriers, mail distribution, and PO box collections 
• Monitor and replenish office consumables, kitchen supplies, and stationery 
• Manage generic email inboxes and support administrative coordination across the site 
• Coordinate offsite meetings, site functions, and onsite catering requirements 
• Support property management of accommodation, including bookings, cleaning, and laundry coordination 
• Coordinate maintenance and bookings for company vehicles 
• Raise purchase orders and support invoice reconciliation 
• Contribute to continuous improvement of administrative systems and processes 

What you will bring:

• Proven experience in an Office Manager, Executive Assistant, or Personal Assistant role 
• Strong organisational skills with the ability to manage competing priorities 
• A proactive, solutions-focused approach and high attention to detail 
• Excellent communication and stakeholder management skills 
• Intermediate Microsoft Office skills (Word, Excel, PowerPoint) 
• A strong customer service mindset and ability to build relationships across all levels